Terms of Service

Terms and Conditions

These terms and conditions (“Terms and Conditions”) which is made by you (“Applicant”) and UPcashback shall apply to your use of all UPcashback websites, applications and services (“Services”).

By accessing or using any of the Services, you agree to be bound by these Terms and Conditions. These Terms and Conditions expressly incorporate by reference and include the Service's Privacy Policy and any guidelines, policies or additional terms or disclaimers that may be posted and/or updated on the Service or on notices that are sent to you. If you do not agree with these Terms and Conditions, please do not use the Services.


This Terms and Conditions governs your use of UPcashback Services, through which you can receive promotion details regarding a discount of goods or percentage(s) of the amount spent in paid back to your account from the retail stores, wholesale stores, online shop, restaurants, etc. for cashback a money from the merchant (“Cashback”) as specified promotion on our website.  

Furthermore, the applicant invites the other person to register for a member with our Services. The applicant shall receive a commission (“Referral Fee”) from us as well.


Using our Services and accessing your Content requires an UPcashback Account (“Qualifying Transaction”). You have to provide truthful signup account information and full Thai Bank Account details of yourself in order to process the payment and are responsible for maintaining its confidentiality and security.

You must not create multiple accounts or artificially drive traffic to UPcashback. Each Qualifying Transaction is an electronic contract between you and UPcashback from time to time only.

You must visit the affiliate site through UPcashback.com and have completed the entire transaction through the link and not navigate away.

You must not use any robots, spiders, crawlers or other automated downloading programs, algorithms or devices, or any similar or equivalent manual process to continuously and automatically search, scrape, extract, deep link or index any Content; (ii) harvest personal information from the Services for purposes of sending unsolicited or unauthorized material; or (iii) cause disruption to the working of the Services or any other person’s use of the Services. If the Services contain robot exclusion files or robot exclusion headers, you agree to honor them and not use any device, software or routine to bypass them. You may not attempt to gain unauthorized access to any portion or feature of the Services, any other systems or networks connected to the Services or to any Elsevier server, or any of the products or services provided on, accessed from or distributed through the Services. You may not probe, scan or test the vulnerability of the Services or any network connected to the Services or breach or attempt to breach the security or authentication measures on the Services or any network connected to the Services.

You may not, without the approval of us, use the Services to publish or distribute any advertising, promotional material, or solicitation to other users of the Services to use any goods or services.


Your qualification must be complied with the following matter to register for a UPcashback Account:

You must be age 18 years or older;

You must have a resident in Thailand;

You must have a Thai Bank Account to complete the transfer;

You must turn cookies enabled to use your UPcashback Account.


After you successfully completes a Qualifying Transaction as mentioned above in clause 2 and submits the request for a cashback from the merchant for the Qualifying Transaction on our website (“Cashback”) within the time frame as pursuant to UPcashback.  The request for the Cashback will be approved within 45 – 60 business days, the status of the application then shall be displayed to be “Pending” on your Account. Once we have received the Cashback from the merchant for the Qualifying Transaction. The status of the application shall be changed into “Approved” instead. Then, we will process to transfer the related Cashback into your Thai Bank Account within 3 – 7 business days.

The minimum amount of the Cashback must not be less than 150 Baht.

In case the Cashback amount is a foreign currency. It is necessary to convert into Thai Baht. The amount shall be fluctuated by currency fluctuations on the submission date.

You are responsible for verifying and maintaining your Account to ensure that the Cashback shown are correct. In case that you believe it is not correct, you may submit a missing Cashback form or contact with the Customer Service for further information. You have the right to dispute the amount of Cashback shown in your Account within 80 days of the purchase, failure to do so will mean that you waive your right to dispute that order and future disputes will not be entertained by UPcashback or any of its staff.


We reserve the right to withhold any referral payments in the case, we believe that the account violates the Terms and Conditions as well as reserve the right to suspend all accounts related to that account.

We offer a one off 100-baht Referral Fee to both yourself and the member you have referred, although we reserve the right to change this without any prior notice, this is only payable when your referred member has reached 300 THB in cashback amount.

To receive this one-off bonus, the referred member must have verified their account through our system, and this will be cashed into your account only.

We also offer you 15% of the total cashback on your referred members ‘accounts, this should automatically show in your account, in the case that it doesn’t please contact customer support, please note that this will take longer to show in your account as we will need to verify that your referred members ‘purchase has fully gone through.

We may offer other incentives to your customer periodically, this will only apply for the period set and will not have any knock-on effect.

All of our incentive programs are subject to change without prior notice, and we reserve the right to without all payments without notice

To withdraw money from our incentive program you must have valid cashback transactions, if you do not have any cashback transactions in your account you will not be able to withdraw referral payments.


You agree that all copyright, trademarks and other intellectual property rights (“Intellectual Property”) in and relating to the Services are owned by or licensed to us.

Any violating, committing fraud or other illegal practice of the Intellectual Property shall be considered to be illegal. We reserve the right to take a legal action.  


When you first sign-up for the Service, we ask for your name and email address and other personal information as well as bank account. In addition, we usually also capture your IP address to understand user location. Other personal information about you is then optional to provide which you may choose to provide in connection with another offering.

You agree to allow us to access a location data on your mobile for showing the promotion of goods when you are in a store area as well as expose some information to the third party.

We're committed to protecting your personal information as mentioned above. All information that you provide to us is stored on secure servers and access to this database is restricted internally. While no computer system is completely secure, we believe the measures we use to reduce the likelihood of security problems to a level appropriate to the type of data involved.


This agreement is terminated if you fail to comply with any of this Terms and Conditions or do not have any Qualifying Transactions in your account for a period of exceeding 180 days we reserve the right to close or cancel or remove or suspend your account as well as close or change the funds on your account immediately without prior notice and your account will be permanently banned from the use of UPcashback or any affiliate sites.

Any lending, exchanging, transferring or a similar activity on your account are prohibited if it is deemed that you are in violation. We reserve the right to withhold all payments to your account and permanently close your account immediately.

If you want to cancel or close your account please call or email customer support.

If your account is suspended or closed for any reason or for no reason at all (in the case that UPcashback decides to close your account), you forfeit all funds within the account and cannot make any claim of the funds.

We further reserve the right to modify, suspend, discount and cancel any promotion on its site without prior notice.


We are not held responsible if you do not receive Cashback or there are errors within the tracking system and not accept any responsibility or provide compensation if these estimates are not met.

We will not be liable for any problems between you and the end merchant as we are purely an affiliate network and have no formal connection, we will not engage in any dispute between you and the merchant and you agree not to take any legal action against on by any means on any issues relating to the use of UPcashback.

We will not responsible for any of the actions by our affiliate links or the third party on our site and will not listen to any complaints or disputes regarding the links or material provided by any of our partners, merchants or affiliates.

Any references of Thaicashback or UPcashback will constitute the representation of the same legal body, Thaicashback Co., Ltd.

You agree upon demand to indemnify us against and to be wholly responsible for all liabilities, claims and expenses that may arise out of or in connection with any breach of this Agreement by you or through your Account, or any transaction with a retailer.

We shall not be held liable to and shall not accept any liability, obligation or responsibility whatsoever for any loss or damage arising from the unauthorized use of your account.


In the case that UPcashback fails to enforce any part of this Terms and Conditions or any part of this one becomes unenforceable, it does not constitute a waiver of any of the terms mentioned in this document.


These terms and conditions will be government by the laws of the Kingdom of Thailand.

Last updated: 10th March 2017